What is Telehealth/Telemedicine?

Telehealth or telemedicine is a service that allows a patient medical care via digital systems.

The Health Resources Services Administration defines telehealth as the use of electronic information and telecommunications technologies to support long-distance clinical health care, patient and professional health-related education, public health and health administration. Technologies include videoconferencing, the internet, store-and-forward imaging, streaming media, and terrestrial and wireless communications.

Use cases for Telehealth

We offer Telehealth services to be able to accommodate patients who are unable to make a traditional office visit.

Examples being:

  • Individuals that live in rural areas
  • Individuals having difficulty with access to reliable transportation
  • Urgent visits and consultations (patients may need to speak to a provider for post-surgery care)
  • Individuals with a compromised immune system or are under quarantine

How we use Telemedicine

We primarily use real-time video conferencing for a telehealth visit. All of the products/services we use to conduct a telehealth visit are HIPAA compliant. We have Business Associate Agreements (BAAs) with all services that handle patient information. Our providers have set guidelines for our staff to know the situations when telehealth is appropriate. Not all diseases or conditions are appropriate for telehealth, so the office will have discretion to issue a telehealth visit.


Dermatology Consultants of Asheville, PLLC
218 Elkwood Ave, Suite 104

Woodfin, NC 28804
Phone: 828-484-4478
Fax: 828-484-0068

Office Hours

Get in touch